Financial Operations for Businesses That Have Outgrown Basic Bookkeeping
Outsourced accounting operations, controller support, and Client Accounting and Advisory Services — backed by more than 30 years of experience strengthening financial controls, resolving accounting backlogs, and delivering management-ready reporting.
How We Support Your Financial Operations
Accounting Operations Assessment
A paid diagnostic review of your QuickBooks structure, reconciliations, payroll, and reporting — with a written findings report and a clear roadmap for improvement.
Financial Cleanup & Close Stabilization
Correcting reconciliation backlogs, balance-sheet issues, and payroll liabilities, and building a month-end close process you can rely on.
Outsourced Accounting Operations
Ongoing monthly close management, reconciliations, payroll oversight, and financial reporting — without the cost of a full internal accounting department.
Controller Support
Higher-level oversight for growing companies — review of staff-prepared work, internal controls, close supervision, and management-ready financial reporting.
Real Estate Accounting Operations
Outsourced accounting operations for real estate brokerages, multi-property investment groups, and commercial operators — reconciliations, financial reporting, and controller-level oversight built for real estate complexity.
Payroll
Accurate, on-time payroll — without the errors and compliance headaches.
Multi-state payroll processing (union and non-union), Payroll setup, cleanup, and error correction, Tax compliance and filing support, Certified QuickBooks Payroll ProAdvisor
About Gloria
About Gloria Alston
Gloria Alston built her career around one question: What’s broken here, and how do we fix it?
With more than 30 years of hands-on financial operations experience, Gloria has helped small businesses, service companies, and real estate organizations identify accounting problems, rebuild processes, and create financial systems owners can rely on to make better decisions.
Many businesses reach a point where basic bookkeeping is no longer enough. The books may be behind, financial reports may not tell the full story, payroll processes may be unreliable, and owners may not have the visibility they need to understand what is really happening inside their business.
As the owner of Quality Service Accounting and Bookkeeping LLC, Gloria works as a Fractional Controller and Financial Operations Consultant. She helps businesses clean up accounting issues, improve reporting, strengthen financial processes, and build reliable systems that support growth.
Businesses rely on Gloria for:
• Accounting cleanup and catch-up work
• Monthly financial reporting
• Reconciliations and month-end close support
• Payroll oversight and process improvement
• Financial controls and accounting system improvements
• Ongoing controller-level financial support
Gloria works with real estate brokerages, property management companies, real estate investment groups, and established service businesses that have outgrown basic bookkeeping and need dependable financial operations.
Her approach is simple: identify what is not working, fix the underlying issues, and create financial systems that give business owners confidence in their numbers.
Gloria is also the founder of Quality Service Academy, where she helps train the next generation of bookkeeping, payroll, and accounting professionals.
Frequently Asked Questions
What types of businesses do you serve?
We provide QuickBooks Online bookkeeping services for small businesses, real estate professionals, investors, and service-based companies.
What is cleanup bookkeeping?
Cleanup bookkeeping involves reviewing, organizing, and correcting financial records to help ensure accurate and up-to-date bookkeeping.
How do I get started?
Schedule a free consultation through our website to discuss your bookkeeping needs and how we can help support your business.
Do you offer bookkeeping training or educational resources?
Yes. Through Quality Service Academy, we provide bookkeeping, accounting, payroll, and business education resources designed to help business owners and professionals better understand bookkeeping, financial management, and business organization.