Financial Operations Consulting for Businesses Facing Accounting, Bookkeeping &Payroll Challenges
I help established businesses diagnose and correct accounting backlogs, payroll issues, month-end close delays, reporting gaps, and inefficient financial workflows. With more than 30 years of experience, I provide project-based financial operations consulting focused on remediation, stabilization, process improvement, financial systems, and internal controls.
How We Support Your Financial Operations
Financial Operations Assessment
A structured review of accounting, payroll, reporting, workflows, systems, and controls—with clear findings and a roadmap for improvement.
Accounting Cleanup & Close Stabilization
Correcting backlogs, reconciliation issues, balance sheet problems, and month-end close delays so your financial records are reliable again.
Ongoing Accounting Operations Support
Ongoing support for reconciliations, month-end close, financial reporting, payroll oversight, and day-to-day accounting operations.
Controller-Level Support
Higher-level accounting oversight, including review of financial records, close processes, reporting, internal controls, and staff-prepared work.
Real Estate Accounting Operations
Financial operations support for brokerages, property management companies, and multi-property investment groups with real-estate-specific complexity.
Payroll Remediation & Support
Diagnosing and correcting payroll issues, reconciliation discrepancies, processing errors, reporting problems, and workflow weaknesses.
About Gloria
About Gloria Alston
Gloria Alston built her career around one question: What's broken here, and how do we fix it?
With more than 30 years of hands-on experience in accounting, payroll, compliance, reporting, and financial operations, Gloria helps established businesses diagnose financial operation problems, correct underlying issues, and build processes and systems they can rely on.
Businesses often reach a point where accounting backlogs, payroll problems, delayed month-end closes, unreliable reporting, or inefficient workflows begin affecting day-to-day operations and management decisions. Gloria steps in to identify what isn't working, stabilize operations, and create a practical path forward.
As the owner of Quality Service Accounting and Bookkeeping LLC, Gloria works as a Financial Operations Consultant, specializing in accounting and payroll remediation, cleanup and stabilization, process improvement, financial systems, internal controls, and financial reporting.
Businesses rely on Gloria for:
• Financial operations assessments
• Accounting cleanup and backlog remediation
• Payroll remediation and operational support
• Month-end close and reconciliation stabilization
• Financial reporting and management reporting
• Accounting process and workflow improvement
• Financial systems and internal controls
• Controller-level and ongoing accounting operations support
Gloria works with established service businesses, real estate brokerages, property management companies, and multi-property investment groups that need experienced financial operations support beyond basic bookkeeping.
Her approach is straightforward: diagnose the problem, fix what isn't working, stabilize the operation, and strengthen the systems and processes behind it.
Gloria also founded Quality Service Academy.
Frequently Asked Questions
What types of businesses do you serve?
We work with established service businesses, real estate brokerages, property management companies, and multi-property investment groups that need experienced financial operations support beyond basic bookkeeping.
What types of financial operations problems do you help fix?
We help diagnose and correct accounting backlogs, reconciliation issues, payroll problems, month-end close delays, reporting gaps, workflow inefficiencies, and weaknesses in financial systems and internal controls.
How do I get started?
Start by scheduling a Financial Operations Call. You'll complete a brief intake form first so we can understand your accounting, payroll, reporting, or process concerns before the meeting.
Do you offer bookkeeping training or educational resources?
Yes. Through Quality Service Academy, Gloria provides educational programs in bookkeeping, payroll, and accounting operations for business owners and professionals.