Financial Operations for Businesses That Have Outgrown Basic Bookkeeping
Outsourced accounting operations, controller support, and Client Accounting and Advisory Services — backed by more than 30 years of experience strengthening financial controls, resolving accounting backlogs, and delivering management-ready reporting.
How We Support Your Financial Operations
Accounting Operations Assessment
A paid diagnostic review of your QuickBooks structure, reconciliations, payroll, and reporting — with a written findings report and a clear roadmap for improvement.
Financial Cleanup & Close Stabilization
Correcting reconciliation backlogs, balance-sheet issues, and payroll liabilities, and building a month-end close process you can rely on.
Outsourced Accounting Operations
Ongoing monthly close management, reconciliations, payroll oversight, and financial reporting — without the cost of a full internal accounting department.
Controller Support
Higher-level oversight for growing companies — review of staff-prepared work, internal controls, close supervision, and management-ready financial reporting.
Real Estate Accounting Operations
Outsourced accounting operations for real estate brokerages, multi-property investment groups, and commercial operators — reconciliations, financial reporting, and controller-level oversight built for real estate complexity.
Payroll
Accurate, on-time payroll — without the errors and compliance headaches.
Multi-state payroll processing (union and non-union), Payroll setup, cleanup, and error correction, Tax compliance and filing support, Certified QuickBooks Payroll ProAdvisor
About Gloria
Gloria Alston built her career on one question: what's broken here, and how do we fix it? Over 30 years working inside the financial operations of small businesses, service companies, and real estate teams, she's diagnosed disorganized books, undocumented processes, and payroll systems held together with guesswork — and rebuilt them into structures owners can actually rely on and use to make decisions.
As the owner of Quality Service Accounting and Bookkeeping LLC, Gloria works as a Fractional Controller and Financial Operations Consultant. Companies bring her in when something isn't working — accounts that haven't been reconciled in months or years, payroll errors, unclear reporting — and she turns it around: cleaning up the books, correcting processes, and putting systems in place to prevent the same problems from recurring. The result for her clients is consistently the same: less money lost to errors and inefficiency, and a clear, accurate financial picture they can trust.
Frequently Asked Questions
What types of businesses do you serve?
We provide QuickBooks Online bookkeeping services for small businesses, real estate professionals, investors, and service-based companies.
What is cleanup bookkeeping?
Cleanup bookkeeping involves reviewing, organizing, and correcting financial records to help ensure accurate and up-to-date bookkeeping.
How do I get started?
Schedule a free consultation through our website to discuss your bookkeeping needs and how we can help support your business.
Do you offer bookkeeping training or educational resources?
Yes. Through Quality Service Academy, we provide bookkeeping, accounting, payroll, and business education resources designed to help business owners and professionals better understand bookkeeping, financial management, and business organization.