Financial Operations Consultant Columbus, OH | Quality Service

Payroll Operations and Remediation

Accounting and Bookkeeping Services

Accounting Cleanup and Close

Controller Level Support

Real Estate Accounting Operation

Financial Operations Assessment

Based in Columbus, Ohio, I help established businesses nationwide diagnose and correct accounting backlogs, bookkeeping issues, payroll problems, month-end close delays, reporting gaps, and inefficient financial workflows. With more than 30 years of experience, I provide project-based financial operations consulting focused on remediation, stabilization, process improvement, financial systems, internal controls, and reliable financial reporting.

Financial Operations Consulting for Businesses Facing Accounting, Bookkeeping & Payroll Challenges

Higher-level accounting oversight, including review of financial records, close processes, reporting, internal controls, and staff-prepared work.

Controller-Level Support

Financial operations support for brokerages, property management companies, and multi-property investment groups with real-estate-specific complexity.

Real Estate Accounting Operations

A structured review of accounting, payroll, reporting, workflows, systems, and controls—with clear findings and a roadmap for improvement.

Correcting backlogs, reconciliation issues, balance sheet problems, and month-end close delays so your financial records are reliable again.

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Accounting Cleanup & Close Stabilization

Virtual accounting and bookkeeping support for established businesses nationwide, including reconciliations, month-end close, financial reporting, and day-to-day accounting operations

Financial report. Data presentation, expense and cost calculations.

Accounting & Bookkeeping Services

Payroll support for businesses needing help with reconciliations, processing issues, reporting discrepancies, payroll corrections, and workflow improvement.

Payroll Operations & Remediation

How We Support Your Financial Operations

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Gloria Alston built her career around one question: What's broken here, and how do we fix it?With more than 30 years of hands-on experience in accounting, payroll, compliance, reporting, and financial operations, Gloria helps established businesses diagnose financial operations problems, correct underlying issues, and build processes they can rely on.As the owner of Quality Service Accounting and Bookkeeping LLC, Gloria works as a Financial Operations Consultant specializing in accounting and payroll remediation, cleanup and stabilization, process improvement, financial systems, internal controls, and reliable financial reporting.Based in Columbus, Ohio, Gloria works with businesses nationwide. Her services include financial operations assessments, accounting cleanup and backlog remediation, payroll remediation and support, month-end close and reconciliation stabilization, financial and management reporting, process improvement, internal controls, and controller-level accounting support.Gloria works with established service businesses, real estate brokerages, property management companies, real estate investors, and multi-property investment groups that need experienced support beyond basic bookkeeping.Her approach is straightforward: diagnose the problem, fix what is not working, stabilize the operation, and strengthen the systems and processes behind it.Gloria is also the founder of Quality Service Academy, which provides educational resources and training in bookkeeping, payroll, accounting operations, and related professional skills.

About Gloria

Frequently Asked Questions

Schedule a Financial Operations Call to discuss your accounting, payroll, reporting, or process challenges and how we can help strengthen your financial operations.

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Based in Columbus, Ohio, and serving businesses nationwide, Quality Service supports payroll operations for established businesses facing payroll errors, reconciliation issues, reporting discrepancies, processing problems, and inefficient payroll workflows. We help identify the root cause, fix problems, strengthen payroll processes, and establish more reliable controls and procedures.

Diagnose and resolve payroll processing errors, incorrect wages, deductions, tax issues, and reporting discrepancies.

Payroll Error Correction

Develop stronger payroll procedures, documentation, review processes, and internal controls.

Payroll Workflow and Controls

Review payroll registers, wages, taxes, deductions, and discrepancies; identify and correct payroll processing errors.

Payroll Reconciliation and Error Correction

Evaluate payroll workflows, responsibilities, approvals, documentation, and internal controls to improve reliability.

Payroll Process Review and Controls

Review payroll reports and accounting records to improve accuracy, consistency, and financial reporting quality.

Payroll Reporting Support

Correct accumulated payroll issues and establish processes to keep payroll records accurate going forward.

Payroll Cleanup and Stabilization

Services

This service is designed for established businesses that need help correcting payroll problems, improving payroll processes, or strengthening payroll controls.<ul><li>Businesses experiencing payroll errors or recurring discrepancies</li><li>Companies with payroll reconciliation problems</li><li>Businesses needing cleanup of prior payroll records</li><li>Companies with weak or inconsistent payroll processes</li><li>Businesses needing stronger payroll reporting and oversight</li><li>Organizations that need better payroll procedures, documentation, and internal controls</li></ul>

Who Payroll Operations and Remediation Is For

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If your business faces payroll errors, reconciliation issues, reporting discrepancies, or process breakdowns, Quality Service can help identify the issue, fix it, and strengthen your payroll operations.

Based in Columbus, Ohio and serving businesses nationwide, Quality Service provides virtual accounting and bookkeeping support for established businesses that need accurate records, reliable reconciliations, timely month-end close, financial reporting, and stronger day-to-day accounting processes.

Transaction review, account maintenance, reconciliations, and accurate financial records.

Monthly Bookkeeping Support

Reconcile accounts and investigate discrepancies to keep balances accurate and supported.

Bank and Credit Card Reconciliations

Organize and complete monthly close activities to improve accuracy and consistency in reporting.

Month-End Close Support

Prepare and review financial reports that give business owners clearer insight into business performance.

Financial Reporting

Correct backlogs, unreconciled accounts, misclassifications, and other accounting issues.

Accounting Cleanup and Catch-Up

Strengthen workflows, documentation, and procedures to create more reliable accounting operations.

Accounting Process Improvement

This service is designed for established businesses that need reliable day-to-day accounting support, accurate records, stronger reconciliations, and more consistent financial reporting.<ul><li>Businesses needing ongoing bookkeeping support</li><li>Companies behind on reconciliations or account maintenance</li><li>Businesses needing more consistent month-end close support</li><li>Companies that want clearer financial reporting</li><li>Businesses needing help catching up on accounting backlogs</li><li>Organizations looking to improve accounting workflows and procedures</li></ul>

Who Accounting and Bookkeeping Services Are For

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Need Reliable Accounting and Bookkeeping Support?

If your business needs accurate records, stronger reconciliations, cleaner month-end close processes, or more reliable financial reporting, Quality Service can help strengthen your accounting operations.

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Based in Columbus, Ohio, and serving businesses nationwide, Quality Service helps established businesses correct accounting backlogs, unreconciled accounts, balance sheet issues, misclassifications, and month-end close delays. The goal is to restore accurate records, stabilize accounting processes, and create a stronger foundation for reliable financial reporting.

Accounting Cleanup and Close Stabilization

Correct overdue accounting work, missing entries, and incomplete records to bring the books current.

Accounting Backlog Cleanup

Resolve unreconciled accounts, investigate discrepancies, and restore accurate account balances.

Bank and Credit Card Reconciliation Cleanup

Identify and strengthen your internal controls to reduce, review, and correct unsupported, outdated, or inaccurate balance sheet accounts

Balance Sheet Cleanup

Correct misclassified transactions, duplicate entries, coding errors, and other bookkeeping issues.

Transaction and Classification Corrections

Correct close delays and establish a more reliable and repeatable month-end close process.

Month-End Close Stabilization

Improve the accuracy and reliability of accounting records so financial reports can be produced more confidently.

Financial Reporting Readiness

This service is designed for established businesses that need help correcting accounting issues, bringing records up to date, stabilizing the month-end close, and improving the reliability of financial reporting.<ul><li>Businesses with overdue or incomplete bookkeeping</li><li>Companies with unreconciled bank or credit card accounts</li><li>Businesses with inaccurate or unsupported balance sheet accounts</li><li>Companies with transaction coding or classification errors</li><li>Businesses experiencing month-end close delays</li><li>Organizations preparing for stronger financial reporting, growth, financing, or tax preparation</li></ul>

Who Accounting Cleanup and Close Stabilization Is For

If your business is dealing with accounting backlogs, unreconciled accounts, balance sheet issues, or month-end close delays, Quality Service can help correct the problems, stabilize your records, and strengthen your financial operations.

Based in Columbus, Ohio and serving businesses nationwide, Quality Service provides controller-level accounting support for established businesses that need stronger financial oversight without hiring a full-time controller. Services focus on financial records, month-end close, reporting, accounting processes, internal controls, and review of staff-prepared work.

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Controller-Level Accounting Support

<ul><li>Review of financial statements and accounting records</li><li>Month-end close oversight</li><li>Reconciliation review</li><li>Financial reporting review</li><li>Accounting process and workflow improvement</li><li>Internal controls</li><li>Review of staff-prepared accounting work</li><li>Coordination of accounting priorities and deadlines</li></ul>

Controller-Level Support May Include

This service is designed for established businesses that need stronger accounting oversight, more reliable financial reporting, and better financial processes without adding a full-time controller to staff.<ul><li>Businesses that have outgrown basic bookkeeping support</li><li>Companies needing stronger month-end close oversight</li><li>Businesses that need review of financial statements and accounting records</li><li>Companies with staff handling accounting that need higher-level review</li><li>Businesses looking to strengthen internal controls and accounting procedures</li><li>Organizations needing more consistent financial reporting and financial oversight</li><li>Companies preparing for growth, financing, system changes, or operational expansion</li></ul>

Based in Columbus, Ohio and serving real estate businesses nationwide, Quality Service provides accounting operations support for brokerages, property management companies, real estate investors, and multi-property investment groups. Services focus on reconciliations, financial reporting, accounting cleanup, month-end close, property-level accounting processes, and stronger financial controls.

<ul><li>Bank and credit card reconciliations</li><li>Property-level and entity-level accounting support</li><li>Month-end close and reconciliation review</li><li>Financial reporting for owners and management</li><li>Accounting cleanup and backlog correction</li><li>Payroll and accounting coordination</li><li>Accounting process and workflow improvement</li><li>Internal controls and documentation</li><li>Support for brokerages, property management companies, investors, and multi-property groups</li></ul>

Real Estate Accounting Support May Include

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Who Real Estate Accounting Operations Is For

This service is designed for real estate businesses that need stronger accounting processes, more reliable financial reporting, and better visibility across properties, entities, or portfolios.<ul><li>Real estate brokerages</li><li>Property management companies</li><li>Real estate investors</li><li>Multi-property investment groups</li><li>Businesses managing multiple entities or property-level financial activity</li><li>Companies needing stronger reconciliations and month-end close</li><li>Organizations dealing with accounting backlogs or reporting inconsistencies</li><li>Real estate businesses looking to improve financial controls and accounting workflows</li></ul>

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Based in Columbus, Ohio and serving businesses nationwide, Quality Service provides structured financial operations assessments for established businesses that need a clearer understanding of accounting, payroll, reporting, workflows, systems, and internal controls. The assessment identifies operational weaknesses, financial process gaps, and areas that need remediation or improvement, with clear findings and recommended next steps.

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<ul><li>Accounting and bookkeeping process review</li><li>Payroll process and reconciliation review</li><li>Month-end close review</li><li>Financial reporting review</li><li>Accounting systems and workflow evaluation</li><li>Internal controls review</li><li>Documentation and process gap identification</li><li>Identification of cleanup or remediation needs</li><li>Prioritized recommendations for improvement</li></ul>

A Financial Operations Assessment May Include

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Who a Financial Operations Assessment Is For

This service is designed for established businesses that know something in their financial operations isn't working as it should, but need help identifying the root cause and deciding what to address first.<ul><li>Businesses experiencing recurring accounting or payroll problems</li><li>Companies with delayed or inconsistent month-end close</li><li>Businesses with unreliable or unclear financial reporting</li><li>Companies with inefficient accounting workflows</li><li>Businesses preparing for growth or operational changes</li><li>Organizations considering accounting cleanup or remediation</li><li>Companies that need an independent review of financial operations</li></ul>

Need a Clearer Picture of Your Financial Operations?

A Financial Operations Assessment can help identify what is working, what needs attention, and where to strengthen your accounting and payroll processes.

Quality Service Accounting & Bookkeeping LLC

Controller-Level Accounting Support

Controller-Level Support May Include

Who Controller-Level Support Is For